CoralTree Code To Success

CoralTree is a leading provider of convergent business support systems (BSS). Enabling market-leading communications and media service providers to compete by meeting the demands of tomorrow’s customers. CoralTree solutions enables CSPs to drive revenues and improve operational efficiency. As a customer-centric organisation, CoralTree boasts an enviable track record for delivery and client relationships that are built on flexibility and trust.

CoralTree’s daVinci solution portfolio is designed for today’s communications and media industry. daVinci convergent BSS solutions range from CRM, order management, billing, and inventory management to service activation.

daVinci BSS
Convergent CRM, order, inventory, and revenue management solutions

daVinci is a convergent, end-to-end BSS suite that enables CSPs to optimise operations, profitability, and customer experience. The multi-service, customer-centric BSS solutions has full capabilities, with modular deployment options.

daVinci CRM - Renaissance
Customer care and sales agent desktop

A browser-based desktop that supports call centre and retail representatives. Enhancing customer experience and driving operational efficiencies, Renaissance offers full care and sales processes with a simplified user interface.

daVinci Video Gateway - Titan
Highly flexible service activation solution

Titan service activation solution is deployed to perform critical smartcard and device authorisation for automated video services provisioning. Secure and efficient, Titan maximises the operators' ability to deliver differentiated customer experience.

beIN SPORTS
Kabel Deutschland
Kabel Deutschland
Platco
Primacom
SKY
Unitymedia Kabel BW
UPC

News

CoralTree Receives TM Forum Frameworx Conformance Certification Fareham, UK: 20 May, 2015; CoralTree, a leading provider of convergent business support systems (BSS), announces its daVinci Revenue Management solution has been awarded conformance certification for TM Forum’s Frameworx™ 14.0 Business Process...

UPC DTH Implements CoralTree’s BSS Solutions Enhancing Sales & Logistics to Deliver Exceptional Customer Service Fareham, UK: 26 March, 2015; CoralTree, a leading provider of convergent business support systems (BSS), today announces the successful implementation of CRM and inventory management...

Blog

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Almost all industry contacts we talk to agree on the importance of customer centricity, but achieving it still seems to be a vision rather than a reality.

Monsters Inc Roz

Dis-satisfied employees risk your customer experience Whether in a supermarket, bank, or when calling the utility provider, we’ve all encountered customer service representatives who are unfriendly, unhelpful, and some even downright rude. Those people, who are just human, are probably...